Having to queue twice

In large shops, I wander all over, trying to find someone to ask for help finding what I’m looking for. Nobody seems to be around. All I can do is join the (often lengthy) queue.

 

When I get to the till, I explain that I need help finding something, they ring for a colleague. Someone arrives to help me find what I’m looking for.

 

On finding the item, what happens next can go any of four ways:

 

1.They take me back to the till, and explain to the cashier and next customer that I have already queued and ask if it is OK if they get me in to pay for my item.

2.They take me to a spare till and sort out my payment there themselves.

3.On finding the item for me, they wander off leaving me to join the queue again.

4.On finding the item, I ask if they could help me pay without having to queue again. They refuse, telling me either that everyone has to queue, or that they don’t work on the tills. .

 

 

Comments

Post a Comment

Popular posts from this blog

'Are you causing trouble again?'

I can’t say how irritating, embarrassing and patronising it feels to hear the phrase: “are you causing trouble again?” used as a greeting to me in a kind of over-familiar, knowing, slightly too loud, falsely aspirant voice, intended more to be heard by others than for me.   It’s happened so many times over the years - in cafes, when I’ve been queuing at the counter, conferences when I’ve been trying to find somewhere to sit, arriving at a meeting and finding a seat or a cup of tea…   It often happens when I am in a less than familiar or uncomfortable situation , and never said by people who are close to me, but by people who don’t know how to be around me, people who perhaps have a view of me, their way of matching me with some stereotype of blind people that I can be slotted into.   I’m not a natural ‘trouble-causer’ )whatever that may be) or at least I don’t carry any trouble-causing that I might ex...
Read more

On-street greetings - continued

Following my earlier post, I realised that I hadn’t fully made my point and wanted to finish it.   Sight, with its ability to see faces, might provide ways in to a more connected experience of neighbourhood and community than blindness.  As people walk about the streets, nodding or smiling in acknowledgement of each other as they pass.  Without being able to see people’s faces, to see them making such non-verbal acknowledgement of my existence, I find walking around the streets of my neighbourhood an isolating  experience, passing countless people  in complete silence and at most moving out of each other’s way (other than those who know me). This is far more so for me in the city where there are people who won’t speak to each other, than in the countryside where I might encounter nobody.   I noticed people actually speaking to each other on the streets during lockdown – just saying ‘HI/Alright’ and hoped that the pr...
Read more

They just can't help themselves

I went for my first COVID vaccination at the beginning of March at my local health centre. After (fairly logically) queueing outside the main entrance for 10 minutes, I learned through overhearing a conversation at the front of the queue that the vaccinations were taking place in another part of the building with a different entrance. The health centre  had not thought to communicate this to their patients in advance as the written signs were expected to do the trick for everyone. The receptionist on the door apparently suffered from the (not uncommon) white stick blindness, and I realised that she was using gesticulations to indicate the direction I needed. After having explained that the white stick meant that I couldn’t see enough to follow her directions, I eventually found my own way to the correct (tucked away and locked) entrance. I (perhaps too politely) suggested that it would have been helpful if they could have tagged visually impaired patients in their database gi...
Read more